FAQs

Q?

What is is telephone number?

A.

You can contact our technical office and sales department on either 01543 673543 or 01543 898967.

Q?

What is your privacy policy?

A.

Our privacy policy can be viewed here.

Q?

When is your store open?

A.

Our office is manned to answer technical and sales queries 09:00 hours to 14:00 hours Monday to Thursday (excluding Bank Holidays).  Our on-line store is open 24 hours per day, every day.

Q?

Can I purchase via PayPal even though I don’t have a PayPal account?

A.

You can pay via PayPal even if you don't have a PayPal account. Simply pay as a guest when prompted.

Q?

Do you ship to Northern Ireland?

A.

Yes, we do ship to Northern Ireland and there is no additional charge for this service.  Our delivery cost is the same to all UK postcodes.

Q?

I am coming on a course. Is there a train station near by?

A.

Lichfield is served by two train stations, Lichfield City and Lichfield Trent Valley.  The nearest station to our unit (approx 1 mile) is Lichfield Trent Valley.  Travellers to this station can be collected by a member of our team with prior arrangement.

Q?

How can we contact you?

A.

Our contact details can be found by following this link.

Q?

What is your returns policy?

A.

You can find details about our returns policy by following this link.

Q?

Who are your nominated carriers?

A.

Our nominated carriers are Parcelforce, Diamond Logistics, Yodel, DHL and Royal Mail.

Q?

Do you use the products sold yourself?

A.

The short answer is a resounding YES.  Mr PC Clean provide cleaning services (we have been in the cleaning business since the 90's),  to a wide range of industry, public services and domestic clients.

The products we supply are sourced responsibly and are used by ourselves and our commercial customers, some of whom have been trained by us, on a daily basis.